The shipment (USA to UK) was picked up at the end of May - the crew were great. I was promised 6-8 weeks in transit. Problems began after collection when I should of been hearing about delivering, there was silence. I was then informed (after much chasing) this was the fault of the 'steam ship company' there was a delay of a month with delivery - busy time of year.. nothing to do with Transparent. I have written to them again today to check we are still on course for UK arrival this week and now its further pushed back by 2 weeks. The now estimates arrival in UK as 17 weeks after collection and still no estimate on delivery to final destination. The wildly shifting dates and lack of communication is not something I can recommend to others, I'm starting to think my shipment is stolen/lost. I have not found the company to be reliable or transparent - but they are very sorry! Avoid at all costs!
Pros and cons
talk the talk
opaque not transparent
Moved from State College (United States) to Norwich (United Kingdom).